Résumé Failures and Faux Pas


Good Morning, Readers!

Ever wonder if your résumé is up to the tough challenges of the current job market? With a large amount of top talent, like you, on the hunt for a new career, people are beginning to get a little creative with their résumés and cover letters to spark excitement.

While some spunk may grab the attention of the hiring manager, others are a downright no-go. Today, I couldn’t resist sharing a very interesting and rather baffling CareerBuilder survey I found called “Common and Not-So-Common Resume Mistakes That Can Cost You the Job.” Here are the unforgiveable blunders they discovered:iStock_000018568936Large

  • Résumé was submitted from a person the company just fired
  • Résumé’s “Skills” section was spelled “Skelze”
  • Résumé listed the candidate’s objective as “To work for someone who is not an alcoholic with three DUI’s like my current employer”
  • Résumé included language typically seen in text messages (e.g., no capitalization and use of shortcuts like “u”)
  • Résumé consisted of one sentence: “Hire me, I’m awesome”
  • Résumé listed the candidate’s online video gaming experience leading warrior “clans,” suggesting this passed for leadership experience
  • Résumé included pictures of the candidate from baby photos to adulthood
  • Résumé was written in Klingon language from Star Trek
  • Résumé was a music video
  • Résumé didn’t include the candidate’s name
  • On the job application, where it asks for your job title with a previous employer, the applicant wrote “Mr.”
  • Résumé included time spent in jail for assaulting a former boss

Do your résumés have any of these formidable faux pas? If so, time to do a serious round of editing to get it up to snuff! Take a look at my post, Reasons for No Résumé Responses, for more helpful hints.

Have a question you would like to ask? Visit http://anitaclew.com/ask-anita/.

Warm Wishes,

Anita

Changing Jobs


Dear, Anita,

I just accepted a new position with my company and am very excited about the opportunity… yet at the same time, I’m feeling really nervous about the change. What are some ways I can overcome my fears?

Dear, “New and Nervous,”

ButterflyCongratulations on this new chapter in your career! Changing jobs is a part of life, and the fear that goes along with each change is only natural. Our human instinct is to stay within a certain comfort zone, develop habits, and stick with routines that are familiar to us. The idea of rocking the boat with change tends to heighten our anxieties and can create unwanted stress.

The key is to simply reset your frame of mind.

  1. Don’t look at change as a bad thing. This is a very exciting time for you! You need to embrace the opportunities that come with it. I often remind myself that life is not a dress rehearsal. We only get one chance to live our life (“YOLO” in Generation Y terms) – to grow, learn new things, and expand our horizons. If you find yourself stuck in a rut for any reason, it’s up to you to make a change for the better.
  2. Get through the fear of the unknown. Take a good look at what’s worrying you. Is it the money? The commute? The new routine? Make a list of all the things you’re concerned about and break down each item. More often than not, you’ll find that some of the things you’re concerned about are trivial – or anxieties you’ve built up in your head that can be easily addressed and resolved. I also think you’ll find that the things you fear most won’t actually happen to you.
  3. Live in the present. Dwelling on your past role or worrying about what your new position is going to be like will only drive you nuts. Don’t miss out on what’s happening TODAY; enjoy those feelings of anticipation and excitement. When you get into the groove of your new position, give it 100%.
  4. Be resourceful. The fact that you’re starting a new position with the same company gives you the upper hand. Most people go through the same jitters – and they’re starting fresh out the gate with little or no experience with the company or environment. Take advantage of the people and resources available to you. Most of your doubts and concerns will quickly fade away as you engage in your new position. Ask questions along the way, and learn everything there is to know about the role and what is expected of you. Once you have a clear picture in your head, you will quickly get into a new rhythm and find yourself in a new routine that works for you (just like the one you’re accustomed to now!)

All in all, change is good, and the time you spend at work should be stimulating, invigorating, and exciting. A friend once told me that if you don’t feel those little butterflies in your stomach anymore in your current role, then it’s time to make a change. So get out that butterfly net and go for it!

Best Wishes,

Anita

Readers: How have you handled the uncertainty that comes with either a promotion or a new job?

Have a question you would like to ask? Visit http://anitaclew.com/ask-anita/.

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Thank You for the Interview


A reader writes…

Hi, Anita:

I was fortunate enough to land an interview at a manufacturing plant close to where I live. I am very excited about the possible opportunity to gain employment with this company and want to leave them with a lasting impression. What can I do post-interview to continue to spark their interest?

Dear, Eager to Please:

Congratulations on your interview. Getting your foot in the door and meeting face-to-face with the hiring manager is a huge leap toward gaining employment. Now that you have aced the interview, it is time to seal the deal with a little something extra: a great “thank you” note.

Thank you notes are a great way to show how much you value the interviewer’s time and appreciate their interest in you. It also lets them know that you are serious about wanting to be their next stellar employee. In my personal opinion, thank you notes are a requirement after every interview. Follow these simple steps, and take 5 minutes out of your day to help land the job you desire!Thank you

  • Ask for a business card from the hiring manager before you leave the interview. You should always do this at the end of the interview to make sure you have the correct contact information and address.
  • Select a professional stationery or card on which to write your “thank you” message. Avoid unprofessional imagery or loudly designed cards. Some hiring managers may prefer email communication. In this instance, it may be appropriate to send an email. If you are unsure on which method is best, do both. Send an email and mail a hand-written letter.
  • Address the interviewer using Mr., Mrs., or Ms. For example, if you are interviewed by John Employer you would write Mr. Employer. It is best to be too formal than too familiar.
  • If you are sending a card, address the envelope and write the card by hand. This makes the card more personal and shows that you took extra time to write it just for them (not mass-produced).
  • Chose a message that resonates with the hiring manager and include some information from your interview. Below are two examples that you can use as a guide.
    • Dear, Mr. Employer:Thank you for taking the time to discuss the (Job Title) opportunity with me on (Date). I believe my previous experience and skill set make me an excellent candidate to join your team, especially since you mentioned that (Issue) was a challenge you wanted to tackle. It was truly a pleasure to meet with you, and I look forward to hearing from you.Best regards
      (Your Name)
    • Dear, Mr. Employer:Thank you for meeting with me to discuss the (Job Title) opportunity at (Company Name). Your insights and additional information about (Job Responsibilities) were very helpful and helped solidify my belief that I am the perfect candidate for the position. I look forward to hearing from you soon, and thank you again for this opportunity.Sincerely,
      (Your Name)
  • Send the thank you card as soon as possible, ideally within 24 hours of the interview. You can either send the card in the mail or hand-deliver it to the reception desk where you interviewed.

To bring these tips together, take a few moments to view this video:

This small acknowledgement will take you very far in the interview process. It will help the hiring manager remember you and serve as a reminder to your professionalism.

Readers: What have you done in the past to make an impression on a potential employer?

Best of luck,

Anita

Have a question you would like to ask? Visit http://anitaclew.com/ask-anita/.

Want to receive these tips by email? Simply subscribe for once-a-week tips and tricks for career success!

Achieving the Annual Raise


Hi, Anita:

I am just about to hit my second year mark with my employer and I think I deserve a pay raise. I have performed exceptionally well and taken on other roles and responsibilities in my department. How would you suggest that I go about asking for a pay raise at my annual review?

Dear, Ready for a Raise:

Congratulations on your two-year anniversary! From the sound of things, your employer is probably very happy to have brought you on board. Now that you have shined in your current role and offered to assist in different capacities, you most certainly should open the floor up for salary negotiations. As the old sayings go, “it doesn’t hurt to ask” and “you never know you can’t until you try.”  Here are some things to keep in mind when asking for a raise.

  • Make sure your timing is right. It is typically appropriate to ask for a raise after you have been at the company for at least a year. If you ask before this time, it may be premature and come off as pushy.
  • Show your commitment to your job and the company day in and day out. Your manager will be impressed by your tenacity and loyalty to the team. This means… Show up on time each day. Don’t sneak an extra 15 minutes into your lunch hour. Don’t spend your time on Facebook or texting with your girlfriend during the work day. Don’t make jokes about how much you’d rather be in bed than at work. Even if you only do these things every now and then, your manager will notice and take it as a lack of commitment.
  • Bring a list of projects or activities in which you had significant involvement to present to your manager. You want to show how valuable you are to your team and why you should be receiving increased compensation for your efforts.
  • Similarly, bring a list of goals that you have accomplished and a list of those you wish to achieve in the future with the company.
  • Do your research beforehand by looking at comparable positions in your area on sites like Payscale. You will go in knowing whether or not you are being low-balled or asking for far too much compensation.
  • Come to your raise discussion with a goal salary in mind. If you have a number in your head, you will be more confident and set on achieving that rate.
  • Be direct with your raise request. Do not beg for a raise or ask your manager if you deserve one. Be confident and proud of your accomplishments that have spurred you toward having this discussion.

These points will help you get off to a great start during your pay negotiations. With concrete proof of performance and confidence, a raise is more likely to come your way.

Check out this clip for a few tips on getting the raise you want:

Readers, what tactics have you used to ask for a raise? How nervous were you to bring up the subject on a scale from 1-10 (10 being “pulling your hair out” nervous)?

Have a question you would like to ask? Visit http://anitaclew.com/ask-anita/.

Warm Wishes,

Anita

Working With the Office Monster


Dear Anita,

I have been at my job for a few years and have finally become fed up with working and dealing with my horrible co-worker every day. To our supervisors and higher ups she is overly nice, but she treats the rest of us like dirt.  I cannot stand her antics and the bullying she is doing around the office. Can you please offer some advice and shed some light on this awful situation?

This reminds me of Dr. Jekyll and Mr. Hyde!

It looks like you have a very difficult and unbearable co-worker on your hands. As much as we wish the office to be a safe and drama-free workplace, unfortunately a few poisonous apples can manage to slip through the cracks. These are Witch of Workpeople that you do everything in your power to avoid and they still manage to weasel their way into your day. They are incredibly difficult to please, nasty, unethical, and are on a mission to make others’ work lives miserable. They are also incredibly skilled at manipulating others around them. Luckily, your pal Anita has a few tricks up her sleeves to help handle these intolerable creatures.

Do your best to remain as far away from them as possible. This does not mean you need to switch jobs, hide under a rock, or flee to the closest neighboring country. If there is an open desk away from the office monster, talk to your boss or human resources manager about making the switch. If you feel comfortable, you may want to mention the reasons why you are requesting the move — something along the lines of “I feel that my current location is not a neutral or conducive environment for me to work as efficiently as possible.” If a new location is not an option, invest in a pair of noise-cancelling earphones. It is one way to drown out the chatter and unpleasantness.

It is important to remember that most bullies will end up digging a hole so deep, they will find themselves out of a job. Many act the way they do to get an edge over potential competition by emotionally and professionally damaging their co-workers. Do your best to avoid engaging with this individual. If you have to interact with him or her on a daily basis, be prepared to handle any disagreements or friction ahead of time. When we are caught off guard, emotions kick in and we are less likely to think rationally. If you have a strategy, you can handle the situation like the professional you are!

As any normal person would, you may begin to feel that retaliation is in order. After putting up with and being put downScary! by this behavior, it only seems fair to fight back. It is very important that you hold back with all your might and do the opposite; kill them with kindness. It is the best way to handle your emotions. They will have little-to-no reason to continue to engage you in their antics or become frustrated with not being able to get a rise out of you.

Hopefully by now, this individual has begun to back off of you, and you are getting back to what is important: work. But don’t, for a single second, think that the situation has left the premises. Most unpleasant people are habitual bullies. They will wait until they see you at a weak point and will attack like a wild animal. Ever hear of the saying, “keep your friends close and your enemies closer”? The manipulator will wait until they have an opportunity to exploit you or bring you down again. In short, keep up your guard and continue to watch your back.

If further action is needed, I suggest you call a meeting with your boss and human resources manager. It will be more meaningful to all parties involved that you are being proactive, and it will be a big wake-up call to your horrible co-worker that you are no longer going to tolerate this bad behavior. Again, leave your emotions at the door. Be strong and stand up for your right to a psychologically safe and sound workplace. State your case, but try not to point fingers. Your boss or human resources manager may request further explanation or encourage you to briefly go in to detail about how you are feelings. It will be helpful to check out my post on Tackling Employee Tensions to be prepared for a conflict resolution meeting.

Have you ever encounter an office monster? If so, what did you do to diffuse the situation?

Have a question? Ask Anita Clew! Visit http://www.anitaclew.com/ask_anita to submit your tough one!

Have a Spook-tacular Halloween!

-Anita Boo

Reasons for No Résumé Responses


A reader writes…

Anita,

I am desperately seeking a job and I feel as though I am sending out résumés left and right with no response. I have experience in a variety of fields and have been stretching the boundaries just to find some type of employment. What am I doing wrong?

Hi, Craving Call-backs,

Thanks for the question. I have a feeling many of you out there are experiencing this problem in your job search. With the lagging economy, fewer employers are actively hiring large numbers of people and the competition for those jobs is much steeper.Keyboard Bite

I have come up with a list of 8 reasons why you may not be getting the “we must hire them” response. Check them out below.

1. Applying for a job you are not qualified for. Many of you are looking to find any job available and have tried applying to jobs for which you do not meet the minimum requirements. It seems like it is worth a shot, right? Wrong. Unbeknownst to the masses, job descriptions do serve a higher purpose than just putting some text out hoping to hook a few applicants. They clearly spell out the necessary skills, training, education, duties, and responsibilities of the job. If a company is looking for a person with 5-7 years experience in the automotive sales industry and you have 2 years of sales experience and love cars, odds are you won’t get the call-back. It’s better not to waste your time or theirs by submitting your résumé.

2. Generic cover letter and résumés. Employers are well aware of job seekers that work on autopilot, distributing the same résumé whenever they feel even the slightest pulse. Before you send out a résumé or cover letter, take the time to tailor it to the job you are applying for. For a full list of tips on how to do this visit my post How to Tailor Your Résumé. As for cover letters, do your research and include the hiring manager’s name, company name, and business address, even when it is an email. If you need more pointers, see my other post called Covering the Cover Letter. Remember, it is the little things that get you noticed.

3. Generic job title. As we have seen in the previous section, generic is not the way to go. It can come off as lazy or disinterested. If the job description says they are looking for the Director of First Impressions (or receptionist, in layman’s terms), by all means put that as the job you are striving to obtain!

4. You don’t live there. If you are looking for a job in a city other than where you reside, you will most likely be pushed to the wayside. Employers do not want to pay for relocation and do not want to interview a candidate they know Lost in the Pileis not in the area. If you have friends or family who live near the job location, use their address on your résumé.

5. Keywords in job description not included. With the large influx of résumés coming in for advertised positions, many companies do not have the time to read them all. It is common practice now to feed résumés through software programs that pick up keywords that apply to that position. If you do not reach the set number of keywords necessary to move to the next round, your résumé will be discarded. A great way to lower your chances of this happening is to skim the job description and include as many keywords as you can without being grammatically incorrect or overly obvious.

6. Didn’t follow instructions. Be sure to read the job description very carefully. Some employers have very strict standards and procedures on how they accept applications, résumés, and other materials. If they request that you send your résumé in Word and you send them a PDF, right off the bat, you have shown you cannot follow directions. Who wants a person like that as an employee? If they require that you submit three references and you submit two, odds are that you will be rejected before you can say “hire me.” By the way, this includes salary requirements. I know it seems you’ll be pricing yourself too low or too high, but there are ways to give a number and then indicate you’re flexible.

7. Focus on accomplishments, not duties. Employers want to see what you have accomplished, not what you did on a daily basis. Accomplishments show drive, ambition, productivity, and more. List actions that you can take credit for. Try to use words like managed, implemented, developed, applied, created, etc.

8. Typos in résumés. Punctuation problems, misspelled words, and goofed-up grammar force many employers to slam on their brakes. With computers, spell-check, and (I know I will sound old here) plenty of dictionaries, there is almost no excuse for why you should have grammatical errors and typos in your résumé. Do not always trust spell-check; go through the entire document from bottom to top and read every word. Proofread it over and over again and ask for feedback from professionals you trust. If you notice a typo after the fact, do not send a corrected version, but definitely fix your résumé before sending it out to the next opening.  Be sure to check for these common mistakes I find all the time:

  • Is the correct word there, their, or they’re? It’s or its? Where or wear? Figure it out, and be right!
  • Bulleted items should only end in a period if they are complete sentences.
  • Jobs, activities, and accomplishments you have had in the past are in past tense. Those that are current are in the present tense (manage vs. managed, raise vs. raised, negotiates vs. negotiated).

I hope with these tips you can begin to see the résumé response from employers you are looking for. It is also important to remember that recruiters and employers are swamped with job inquiries. Give it about 1-2 weeks before following up with that prospect or putting that position behind you. Keep your chin up and your attitude positive!

Readers, have you had trouble getting résumé responses from potential employers? What have you found to be the best trick to get the call-backs rolling in?

Have a question you would like to ask? Visit http://anitaclew.com/ask-anita/.

Happy Hunting,

Anita

Disclaimer

Anita Clew's blog posts are intended for general guidance and should never be taken as legal advice. In all instances where harassment, inequity, or unfair treatment is believed to be present, please consult your HR Department or legal representation.
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